We have a 14-day return policy, which means you have 14 days after receiving your item to request a return for no specific reason.
To be eligible for a full refund, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on where to send your package. Shipping costs for returns are paid for by the customer. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions.Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.Warranty
All products sold by LYKKO STUDIO are covered by the European standard two-year warranty. Contact us when the item you received is incomplete or not functioning correctly. We will do our best to find a solution to your problem.
If the issue cannot be resolved, you will receive instructions on how to return the item, and be fully refunded once it has been received. Shipping costs for warranty claims are paid for by LYKKO STUDIO.